Privacy Policy

As a respected customer, you hereby give us permission to contact you in connection with the business relationship we have created using the data you have provided to us. Your personal information will only be used for the purposes for which it was acquired, and we pledge to take all necessary precautions to prevent unauthorized access to or disclosure of it.

For details on how we gather, utilize, and secure your personal information, we encourage you to read our Terms of Data utilize Policy. Please feel free to contact us with any questions or issues you may have about this statement by calling +91-8240530173 (Monday through Sunday, 9 AM to 6 PM) or sending an email to koffyklub@gmail.com. We’re available to help you at all times.

Privacy

At Koffy, we value your privacy and are dedicated to protecting the security of your personal data. We have put in place stringent safeguards to ensure the privacy, availability, and integrity of the data held on our website. All data you give us is encrypted and stored on secure servers so that only authorized staff may access it for business needs.

Registration

You must give us some basic, essential information when you sign up on our website, like your name, email address, gender, and password, among other things. Once you’ve finished the signup process, you can log into your account each time you visit our website using the same email address and password.

Information we collect and that you provide:

Either anonymous or personally identifiable data is gathered by us. The anonymous information we collect includes the pages you visit on our site, the search terms you enter into our search bar, your IP address, the operating system, browser, and ISP you use, the website you came from or were referred from, and any other relevant data. We use this information to administer the site, analyze trends, and improve security. In order to better serve our customers, our analytical tools may also collect anonymous data such as your demographic and geographic details.

Your online shopping experience at our website is personalized and constantly improved thanks to the information we receive from customers.

The following are the kinds of data we might compile:

Information You Give Us:

We receive and store whatever information you offer us offline or online, including but not limited to name, gender, email address, phone number, mobile number, billing and shipping addresses, physical characteristics, etc. Even if you have the option to omit a certain piece of information, doing so can make it impossible for you to use several of our functions. Using the information you provide, we respond to your requests, tailor future purchases to you, improve our website, and connect with you. All necessary information must be given in order for us to perform a customer order.

Automatic Information:

Every time you connect with us, we automatically receive and retain a particular type of information. For instance, like many websites, we utilize “cookies,” and when you access koffyklub.com. In or adverts and other content provided by or on behalf of PIL on other websites, we receive certain types of information from your Web browser.

E-mail Communications:

We are permitted to send you transactional and promotional emails from us if you register for our services. If you sign up for our newsletters, we’ll be able to send you occasional newsletters and marketing emails. You can unsubscribe from receiving emails or other communications from us by clicking the “unsubscribe” link at the bottom of any email you receive from us. You could also send us an email at koffyklub@gmail.com

SMS Communications:

Regardless of whether DND services are enabled on your mobile device, we are permitted to send transaction-related SMS to you when you place an order on our website using the cellphone number that you have registered there. On rare occasions, we might SMS your registered mobile number a promotional message. The client hereby grants us permission to send transactional SMS to his registered number, even if that number is set up for DND “Do not disturb” service.

Information from Other Sources:

In order to improve the client experience, we may potentially obtain pertinent information from external sources.

Payment Information:

On our website, we do not accept credit/debit cards or net banking information. You will be taken to the Secure Payment Gateway or the Bank’s Net Banking website to complete the transaction after selecting the Pay Now option. To finish the transaction, you will then need to input the necessary card or net banking information on the page. You will be led to our website after the transaction has been successfully completed, where your order information and order number will be visible.

It should be mentioned that we won’t be keeping any bank-related information on file, and none of our employees won’t have access to it either.

Cookies:

Accepting cookies is not necessary in order to use your account. Cookies can, however, be used to offer a speedy and improved purchasing experience, which includes requiring you to enter your password fewer times throughout a session. When you browse pages on our website, cookies help our server recognize your computer or device as a specific user. Since your computer or another device will already be recognized as a distinct user on our server, this will save you time while visiting our website. We don’t collect, store, or utilize any other personally identifying information through the use of cookies; they are simply used to ensure a better purchasing experience. Our cookies don’t contain any of your personal information and are virus-free. You can set up your browser to block the placement of cookies on your computer or another device. You can refuse or delete the cookies and continue to use the website, but (i) you might only be able to use select areas or features; (ii) you might not be able to use some features; and (iii) you might have to enter your password more frequently throughout a session. The majority of cookies are “session cookies,” which means that they are removed from your hard drive at the conclusion of a session. You can get in touch with our customer service staff (koffyklub@gmail.com) to get your account deleted if you ever want to erase it. Additionally, you can come across particular “cookies” or other similar tools that have been added by specific third parties on particular internet pages. We have no control over how third parties use cookies. For marketing and analytical purposes, we employ cookies from specific third-party service providers like Google Analytics. We can better analyze how visitors utilize this website thanks to Google Analytics. Visit https://koffyklub.com/koffy/privacy-policy/ to learn more about how Google uses your Personal Information.

Server Logs

Every time a user visits our website, the server gathers a certain amount of statistical data to ensure a smooth and comfortable browsing experience. By keeping track of the pages viewed, these statistics simply serve to inform us about the kind of users who visit our website; at no point do they reveal any personal information about the user. We might use this information to better understand how people are using our website.

Usage by Children

We never intentionally gather, keep, or use personal information from our website about minors under the age of 18, nor do we knowingly offer goods or services to anybody under the age of 18. Before posting any information online about themselves, their parents, or other family members, children should get their parents’ permission.

You do not need to give any personal information in order to browse this website. However, access to some pages on this website could require registration or logging in. This data is gathered so that we can better serve you and comprehend your needs. You are still able to view the other sections of this website if you decide not to supply the information. You may be asked to provide personal information in order to access certain services or offerings. This information will allow us to communicate with you on occasion via email, mobile, postal mail, or other means, as well as to inform you of our offerings, as well as any subscriber agreements, legal requirements, and/or special deals and promotions that may be of interest to you. By giving us this information, you agree that we may use it to enhance the website, analyse how it is used, improve its content and layout, enhance our promotional initiatives, and enhance our product and service offerings.

If the information you provided needs to be updated or corrected, you may log into your account and make the necessary changes from the “My Account” area. You should review the policy each time you visit our website as PIL reserves the right to make changes at any moment.

Security

To avoid accidental loss, deletion, or damage to your information as well as unauthorized or unlawful access to it, we have put in place the necessary technical and security measures. Your personal information is gathered on a secure server when we collect data through our website. The payment information is entered on a secured SSL page provided by the bank or payment gateway. Data is transmitted in an encrypted fashion between the bank and the gateways.

Encryption makes it difficult for a hacker to decrypt your details, even if we are unable to guarantee 100% protection. It is strongly advised that you avoid sending us your complete credit or debit card information over unencrypted electronic communications. You are requested not to submit or otherwise/send your debit or credit card or any other banking credentials to the website/email ids supplied therein or to any other ids, other than on the Payment Gateways page of your particular bank. In relation to the gathering, storing, and disclosure of personal information, we establish physical, electronic, and procedural measures. Before we release personal information to you, we may on occasion need identification documentation in accordance with our security policies. You are responsible for protecting against unauthorized access to your password and to your computer.

Safety and Security Tips

Protect your passwords.
Be careful with your passwords. Your account can be accessed by anybody who knows your password.

Use letters, numbers, and symbols to make a strong password that is between 6 and 15 characters long. Do not use words from dictionaries, your name, email address, or other easily obtainable personal information. Password changes on a regular basis improve the security of your account.

Do not use the same password across different internet accounts.

Always log out after finishing an online session if you are using a public computer or terminal, as opposed to simply shutting the window.

Ensure your Personal Computer is protected:
Fraudsters may send emails with viruses in them that appear to be legitimate. Without your knowledge, these viruses install dangerous code on your computer and steal the private information you need to access your online profile, account, etc.

Tips to bear in mind:
Maintain the most recent anti-virus and anti-spyware software on your computer.

To safeguard your account, install a personal firewall on your computer.

In unidentified or unsolicited (spam) emails, avoid clicking on links or opening attachments.

Terms of Use, Notices, and Revisions
If you decide to visit this site, your visit and any privacy issue are governed by this Notice and our Terms of Use, including any applicable damage caps, dispute resolution procedures, and Indian law.

Please get in touch with us with any worries you may have about privacy on our website, and we’ll do our best to address them. The Privacy Policy and the Terms of Use will change as our business does, and you should check our website periodically to see any most recent changes. Unless otherwise specified, all information we have about you and your account is subject to the terms of our current Privacy Policy.